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Pharmacy manufacturing software for Europe: an honest status

The record model, tenancy and traceability in Pharmacy Flow are jurisdiction-neutral. The ship-to validation, licence table and hosting are US-shaped today. This page separates the two so a European evaluation starts from facts.

European hospital pharmacies, compounding units and small manufacturers face the same operational problem as their US counterparts: batch records, quarantine and release, traceability, recall and a quality system, on a budget that rules out enterprise MES. Pharmacy Flow's core was built for that problem and is not tied to any US rule. Its edges, however, were built for US operations, and we would rather list them here than have you find them in week three.

What is jurisdiction-neutral

None of the above reads a US regulation. They are on the platform page module by module and on the compounding software page in depth.
Batch list with status In Process and Released, units and BUD
The batch record: the same transaction and the same evidence in any jurisdiction.

Tenancy, facilities and data residency

Pharmacy Flow is multi-tenant: each operator is a tenant, every table carries the tenant id, row-level security resolves the tenant from the signed-in profile, and a trigger stamps every new row. Within a tenant, facilities declare the product families they make and a daily capacity, and lots, readings and line work are scoped to a facility. The architecture is therefore agnostic to where a tenant's sites are. What it does not do today is offer a choice of hosting region: the application and database run in a single region operated by our hosting providers, and no EU-region deployment or data-residency guarantee is currently offered. For a pilot that stores no patient identity (the order API takes a partner reference, not a name), this may be acceptable; for production with patient data, it is a gating question and we will say so in the first call. The tenancy model is described on security & compliance.

Identifiers and events

GS1 identifiers, EPCIS-style events

A unit gets a serial at fill and an SGTIN formed from the product's GTIN; parcels aggregate into SSCC-18 cartons and pallets with a computed check digit; each station writes an event with business step, disposition, read point, facility, serial or SSCC and actor. These are the GS1 building blocks that both US DSCSA and EU FMD systems are built on.

What is not built: generation of the FMD unique identifier data set for the EU hub, verification and decommissioning against a national medicines verification system, and any connection to the EMVO hub. A compounding unit preparing patient-specific or in-house preparations is generally outside the FMD safety-feature obligation; a manufacturer placing packs on the market is not. Which applies to you is the first thing to establish.

Unit trace list with serials, SGTIN, lot, batch, order and status

Batch record and quality system

The batch record, quarantine-and-release discipline, environmental readings with Pass, Alert and Action grading, deviations, CAPA, change control, controlled documents and re-authenticated electronic signatures are described on the compounding software page and the 503B page. They are the operational evidence that EU GMP Chapter 4 (documentation) and Annex 11 (computerised systems) expect. What Pharmacy Flow does not supply is the validation package: a European manufacturer must qualify the system for its intended use, and we provide the documentation and access to support that work rather than a pre-written certificate.
Quality dashboard with deviations, CAPA, change control and environmental monitoring
The QMS: records with lifecycles, readings with limits, signatures with re-authentication.

What is not built for the EU

Compiled from the code and the current review. We update this table as items ship.
AreaStatus todayWhat an EU deployment would need
Ship-to validationTwo-letter US state code required by the order API and portalCountry and region validation; the eligibility gate rewritten for national rules
Licence tableUS nonresident-pharmacy licences by state with a controlled-allowed flagManufacturing and wholesale authorisations per member state; narcotics permits
FMD safety featuresNot builtUnique identifier generation, EMVO hub upload, verification and decommissioning
Hosting regionSingle region, no residency choiceEU-region deployment and processor terms
Language and unitsEnglish; dates ISO; currency USD in finance viewsLocalisation and multi-currency
Controlled substancesDEA schedule on materials; CII and CIII–V refill rulesNational narcotic classification and record-keeping rules
CarriersCarrier scans by webhook; labels for US parcel carriersEuropean carrier integrations
Talk to us before you evaluate

If you are a European hospital pharmacy, compounding unit or small manufacturer, tell us your jurisdiction, your product types and whether you place packs on the market. We will tell you within a call whether a pilot makes sense now.

The EU rules that would apply

A realistic path for an EU pilot

  1. 1
    Scope the data

    Decide whether the pilot stores patient identity or only partner and patient references. This determines whether hosting region is a blocker.

  2. 2
    Use the neutral core

    Formulations, batches, lots, receiving, QA release, environmental readings, QMS, signatures, serials and recall work as they are. Configure facilities, roles and products.

  3. 3
    Work around the US edges

    Ship-to validation and the licence gate can be bypassed for internal dispensing by running orders as staff entries against a configured state code; this is a workaround, not a feature, and we say so.

  4. 4
    Qualify for intended use

    Run your Annex 11 assessment against the documented behaviours, with our support on evidence and access.

  5. 5
    Decide together what to build

    Country validation, an authorisation table and EU hosting are the first three items on any EU roadmap; FMD connectivity is a larger, separate project only manufacturers need.

The multi-site pattern the same networks use in the US is on the local manufacturing page, and the WMS, inventory and sterile compounding pages describe the modules a hospital production unit would use first.

The Critical Medicines agenda

If local production capacity does expand in Europe, it will be built by operators who need affordable, multi-site software with a defensible record. That is what the neutral core of Pharmacy Flow is. The rest of this page is the list of what we still owe European customers, and we would rather earn a pilot on that basis than on a promise. Read the starting guide and our Part 11 article (much of which maps to Annex 11) for background, then get in touch.

Frequently asked questions

Can a European pharmacy use Pharmacy Flow today?+
The batch, inventory, quality, traceability and multi-site modules are jurisdiction-neutral and usable now. Ship-to validation and the licence gate are US-state based, there is no EU-region hosting choice, and FMD connectivity is not built. A pilot that stores no patient identity is realistic; production with patient data needs a hosting decision first.
Does it handle FMD serialisation?+
It generates GS1 serials, SGTINs, SSCCs and EPCIS-style events. It does not generate the FMD unique identifier data set, upload to the EMVO hub, or verify and decommission against national systems. Most pharmacy preparations are outside the FMD safety-feature obligation; manufacturers placing packs on the market are not.
Where is data hosted?+
With our US hosting providers, with no region choice today. We do not offer an EU data-residency guarantee. Ask us directly and we will give you the current region and processor details.
Is the system validated for EU GMP Annex 11?+
No system is validated in the abstract; validation is for intended use by the regulated company. Pharmacy Flow provides documented behaviours, audit trails, state machines and re-authenticated signatures, and we support your qualification with evidence and access.
Can ship-to countries other than the US be entered?+
Not through the order API or portal, which require a two-letter US state. Internal dispensing can be recorded by staff against a configured code as a workaround. Country validation is the first item on an EU roadmap.
Is the GDPR addressed?+
The platform can be operated without storing patient identity (partner references only). If you use the patients module, health data is stored and GDPR obligations, including transfer rules, apply and must be assessed against the hosting region.
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